FAQs

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FAQs

Frequent Questions

Answered

Whether you’re sourcing minerals, metals, or recycled materials, we understand that clarity is essential for smooth and secure transactions. Below, we’ve gathered the most frequently asked questions from our global buyers to help you better understand our processes, compliance standards, shipping procedures, and product specifications.

We supply a wide portfolio of minerals and metals, including gold ore, refined gold, copper ore, copper cathodes, iron ore, nickel ore, coltan (tantalite), niobium, lithium ore (spodumene), cobalt ore, manganese ore, industrial minerals, and both ferrous and non-ferrous recycled metals.

Yes. All mineral shipments include certified lab reports from recognized laboratories such as SGS, Intertek, or local accredited testing facilities. Assays cover purity, composition, moisture, and other relevant parameters.

MOQs vary depending on the product:

  • Minerals (ore): typically 50–200 MT

  • Refined metals (gold, copper cathodes): varies by batch

  • Scrap metals: 20–26 MT per container
    Bulk monthly contracts can be customized based on your requirements.

We support FOB, CIF, CFR, and EXW depending on the product and port of loading. Our main export routes include Dar es Salaam, Mombasa, Durban, Walvis Bay, Beira, and Conakry.

Yes. We provide all required documentation including:

  • Export permits

  • Assay certificates

  • Certificate of origin

  • Packing lists & weight tickets

  • ISRI grade confirmation (for scrap)

  • Chain-of-custody documentation

  • Compliance paperwork (KYC/AML)

We follow strict quality-control procedures including sampling, third-party testing, inspection at loading, and compliance with international grading standards (LME, ISRI, metallurgical standards). Every shipment is verified before dispatch.

Yes. We offer 6–36 month contracts for buyers requiring steady monthly volumes. Long-term agreements include volume guarantees, pricing structures, and dedicated logistics support.

Payment options vary depending on the product and buyer profile. Common terms include TT (Telegraphic Transfer), LC (Letter of Credit), SBLC, Escrow Arrangements, or structured schedules for long-term contracts. Every transaction follows strict KYC/AML procedures.

Yes. All our minerals and metals are sourced from licensed mines and registered suppliers. We comply with OECD Due Diligence Guidance, environmental regulations, and conflict-free mineral standards. We maintain full transparency throughout the supply chain.

Absolutely. We can organize third-party inspections (SGS, Bureau Veritas, Intertek) at the loading point or port of discharge as required by the buyer. Buyers may also send their own representatives for on-site verification.

Delivering the Minerals You Need, at the Scale You Demand

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